Languages: English, Spanish, Vietnamese, Filipino, and more
Go-live: Available in as little as 10 days
Extensive onboarding, training, and nesting
Experience with:
Dialers
CRM's
EMR's & more
Here's what you get both onshore and offshore
1
White glove service
We seamlessly integrate with your brand, aligning our operations with your mission and values. Moreover, we collaborate closely to ensure your program is optimally positioned for success.
2
Experience
Our team has over 20+ years in healthcare & call-center experience. Our employees are our strength. Highly trained and passionate, our team delivers solutions tailored to your organization.
3
Security
We understand how important security is. That's why we're SOC2 certified, OIG Compliant, maintain strict access controls, and train on the importance of PHI security.
Frequently Asked Questions
.
Do I need to hire bi-lingual people or can I do english/spanish only?
Do I need to hire bilingual staff or can I do english/spanish only?While we do specialize in bilingual, we also hire english only employees as well.
Do you have references?
Absolutely. You can see it on our homepage or reach out to us and we'll put you in touch with some of our partners!
Are you the lowest price option?
No. While we are competitively priced, we offer above industry average wages to our team. This affords them a healthy living which allows them to perform better for your members.
Have you worked on my program before?
Most likely. Our team has worked with some of the largest health companies in the world doing almost any job you can think of. If we haven't done it, we'll let you know.
Will you do non healthcare related work?
Unfortunately no. We are focused on serving only our niche of healthcare. We find that it allows us to serve our partners better.
Is it easy to increase headcount?
Yes. We typically ask for 3 weeks notice but can do it on faster timelines depending on the project.
Email us here for more
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