We're the first and only onshore (and offshore) focused bilingual call center. Our team is composed of >90% bilingual Spanish and English speakers.
Security first
Your data's safety is our top priority. AICPA SOC certified, we implement rigorous security measures to protect your sensitive information and maintain full compliance with healthcare regulations.
USA
On-shore bilingual staff specializing in Medicare and Medicaid services
"I love working with Carlos, Anna, and the Balto team. Doing the work is hard and it's nice to have a partner in the trenches with you, especially one that's done it all before"
-Andrew P.
Akido
"Balto Health is more than a vendor, they're our partner. We are more successful because of the quality of their work."
-David Duel
EasyHealth
Your tools, our people
Your dedicated Balto production staff will use the same software, join the same queues, and participate in internal staff meetings as their in-house counterparts. The only difference? Your Balto staff are located on site at our Balto production sites.
We're here to serve
Enter your email below and we'll schedule a time to discuss how to best serve your members!
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